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Publication Viewing Component Terms and Conditions of Use
We will use information you send us as described in our consumer privacy notice that can be found by clicking: https://www.pmiprivacy.com/en/consumer (the ”Privacy Policy”).
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
These Terms and Conditions of Use are a legal agreement between you ("you") and Rothmans, Benson & Hedges Inc. ("RBH", "we" or "us") and govern your use of the Canadian publication viewing component of www.veev-vape.com or any other online application where these Terms and Conditions are posted (collectively, the "Site") through the Site.
For greater certainty, the Canadian shopping component of the Site is governed by a separate set of terms and conditions, which are available at the Canadian store component of the Site or at the registration page to the Canadian shopping component of the Site.
In order to use the Site, you must accept these Terms and Conditions of Use without change. By accessing this Site, you are indicating your acknowledgment and acceptance of these Terms and Conditions of Use and all related policies and guidelines of this Site.
These Terms and Conditions of Use or any other policies or guidelines governing the Site will be posted on the Site and are subject to change by RBH at any time in its sole discretion. Any changes will be effective upon the posting of the revisions on the Site. Your use of the Site will be subject to the most current version of the Terms and Conditions of Use posted on the Site at the time of such use. Your continued use of this Site after such changes are implemented constitutes your acknowledgment and acceptance of the changes. Please consult these Terms and Conditions of Use regularly. If you do not agree to any changes to these Terms and Conditions of Use, please immediately discontinue your use of the Site.
REGISTRATION OBLIGATION
In order to use the Site, you must register with the Site, and in order to register with the Site you must be legal smoking age in your province of residence or older. If you choose to register with the Site, you agree to: (i) provide true, current and complete information about yourself in the manner provided for on the Site or otherwise as required by us; and (ii) maintain and promptly update the information about yourself to keep it true, current and complete in the manner provided for on the Site or otherwise as required by us. If RBH believes the information that you provide is not correct, current, or complete, RBH may, in its sole discretion, refuse you access to this Site, and terminate or suspend your access at any time.
There is no obligation or requirement that you purchase or agree to purchase any products in order to register with or to use this Site or the Content (as defined below).
RESTRICTIONS ON USE
You may use this Site for purposes expressly permitted by this Site, namely to register to become part of the RBH database so that you can receive ongoing information from RBH, including but not limited to product information, brand preference advertising and information and/or information regarding the regulation of tobacco products. You may not use this Site for any other purpose without RBH’s express prior written consent.
Further, you are only permitted to use the Site for your own personal, non-commercial purpose. Materials may only be printed, copied or saved to your own computer for your personal, non-commercial use. Use of any automated system or software to extract data from the Site for commercial purposes (including, without limitation, screen scraping, database scraping and any other activity intended to collect, store, summarize or manipulate any materials or data, whether by an automated program or a manual process) is prohibited. Additionally, you agree that you will not:
- take any action that imposes or may impose (to be determined in RBH’s sole discretion) an unreasonable or disproportionately large load on RBH’s infrastructure;
- interfere or attempt to interfere with the proper working of the Site, or any activities conducted thereon;
- bypass any measures RBH may use to prevent or restrict access.
PROPRIETARY INFORMATION
(a) The Site and all information made available through the Site contain text, graphics, photos, logos, icons and other materials, (collectively, "Content") furnished by RBH. The Content is protected under copyright, trademark, and the laws of Canada and other nations. All Content, including the collection, arrangement, and assembly of such content, is the exclusive property of RBH and its licensors. You may not copy, sell, license, transfer, publish, reproduce, distribute, modify, display, distribute in any way, prepare derivative works based on, re-post or otherwise use any of the Content in any way for any public or commercial purpose without the prior written consent of RBH.
(b) Permission is granted to you to download and make one printed copy of the Content for your own private use only, without alterations, so long as the following copyright notice is included: “Copyright © 2019, Rothmans, Benson & Hedges Inc. All rights reserved.” You do not acquire any ownership rights by downloading Content from the Site.
(c) trademarks and logos appearing in this Site are the property of RBH or the party that provided the trade marks and logos to RBH. RBH and any party that provided trademarks, and logos to RBH retain all rights with respect to their respective trademarks and logos appearing in this Site.
Nothing contained in this Site should be construed as granting any license or right to use any Content (including, for greater certainty, any trademark or logo) displayed on this Site except as expressly provided in these Terms and Conditions.
USER NAMES AND PASSWORDS
The Site may be accessed only by use of a login name and password. You are solely responsible and liable for any use and misuse of your login name and password and for all activities that occur under your login name and password. For security reasons, you must keep your login name and password confidential and not disclose them to any person or permit any other person to use them.
All user accounts accessed by a login name and password remain the property of RBH, and may be cancelled or suspended at any time by RBH without any notice or liability to you or any other person.
You must immediately notify RBH of any unauthorized use of your login name or password, or if you know or suspect that your login name or password has been lost or stolen, has become known to any other person, or has been otherwise compromised.
OUTBOUND LINKING
Any link, (including hyperlinks, buttons or referral devices of any kind) used on the Site is provided for your convenience only, and you access any link at your own risk. The appearance of a link on the Site does not constitute an endorsement, recommendation or certification by RBH, nor should the presence of a link in any way be construed as a suggestion that the site has any relationship with RBH.
INBOUND LINKING
You may not (and may not authorize any other party to) (i) co brand this Site; (ii) frame this Site; or (iii) hyperlink to this Site, without the express prior written permission of an authorized representative of RBH. For the purposes of these Terms and Conditions of Use, “co branding” means to display a name, logo, designs, slogans or marks or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute this Site or content accessible within this Site or which may confuse a user as the nature of the relationship between any party and RBH. You agree to cease and desist causing any unauthorized co-branding, framing or hyperlinking upon notice from RBH and at all times you will cooperate with RBH following RBH’s discovery of such activity.
Use of any of the Site's or RBH’s content, names, logos, photographs, designs, slogans or marks in any advertising, publicity, promotion, or in any other commercial manner is strictly prohibited.
Use of any of the Site's or RBH’s names, logos, designs, slogans, or marks, or any other words or codes identifying the Site in any "metatag" or other information used by search engines or other information location tools to identify and select sites is strictly prohibited.
LIMITATIONS
YOU AGREE TO ASSUME ALL RISKS ASSOCIATED WITH, ARISING OUT OF, OR RESULTING FROM YOUR USE OF THE SITE AND THE CONTENT. YOU EXPRESSLY UNDERSTAND AND AGREE THAT IN NO EVENT SHALL RBH, ITS AFFILIATES, SUBSIDIARIES, SERVICE PROVIDERS, AGENTS AND ADVISORS AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, REPRESENTATIVES, SUCCESSORS AND ASSIGNS (COLLECTIVELY THE "RBH RELEASED PARTIES") BE LIABLE TO YOU, AND YOU HEREBY AGREE TO RELEASE THE RBH RELEASED PARTIES, FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF INCOME, REVENUES, LOSS OF ANTICIPATED SALES, LOSS OF OPPORTUNITIES, BUSINESS INTERRUPTION, FAILURE TO REALIZE UNEXPECTED SAVINGS, DAMAGE TO PROPERTY, CLAIMS OF THIRD PARTIES, LOSS OF GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF RBH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER IN TORT, NEGLIGENCE, STATUTE, CONTRACT, COMMON LAW, EQUITY, STRICT LIABILITY OR OTHERWISE), RESULTING FROM: (I) YOUR USE OR THE INABILITY TO USE OR OBTAIN THE SITE, THE CONTENT OR ANY SITE TO WHICH YOU HYPERLINK FROM THE SITE; (II) ANY THIRD PARTY CLAIMS THAT THE USE BY YOU OF THE CONTENT VIOLATES ANY INTELLECTUAL PROPERTY OR PRIVACY RIGHT; OR (III) ANY FAILURE OF PERFORMANCE OF THE SITE AND THE CONTENT, WHETHER RELATED TO ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUSES OR LINE FAILURE.
To the extent that some jurisdictions do not allow exclusions or limitations on some categories of damages, these exclusions or limitations may not apply to you only to such extent.
INDEMNITY
You will indemnify and hold each of the RBH Released Parties harmless from and against any claims, losses, judgements, damages, costs and expenses (including without limitation, reasonable legal fees) incurred by any of them due to or resulting from your use of the Site or the Content, or which relate to these Terms and Conditions of Use (including any breach by you thereof) or from information that you post to, submit or transmit through the Site.
DISCLAIMER OF WARRANTIES
(a) You understand that RBH cannot and does not guarantee or warrant that files available for downloading from the internet will be free of viruses, worms, malware, Trojan horses or other code that may manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to this Site for the reconstruction of any lost data. RBH does not assume any responsibility or risk for your use of the internet.
(b) YOUR USE OF THIS SITE AND THE CONTENT IS AT YOUR OWN RISK. EVERYTHING ON THE SITE AND RELATED TO THE USE OF ITS FEATURES AND SERVICES, INCLUDING THE CONTENT, IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. RBH EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT OR NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPICABLE LAW. RBH WILL NOT BE RESPONSIBLE FOR YOUR INABILITY TO, USE THIS SITE OR THE CONTENT FOR WHATEVER REASON.
(c) FOR GREATER CLARITY, RBH DOES NOT WARRANT THAT (I) THE FUNCTIONS OR CONTENT CONTAINED IN THIS SITE WILL BE UNINTERRUPTED, RELIABLE, ACCURATE, COMPLETE, VALID, TIMELY, SECURE, TRUTHFUL, ERROR-FREE OR WILL MEET YOUR REQUIREMENTS IN ANY WAY; (II) THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. RBH DOES NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING USE, OR THE RESULT OF USE, OF THE CONTENT IN TERMS OF ACCURACY, RELIABILITY, OR OTHERWISE. RBH MAY MAKE CHANGES OR IMPROVEMENTS AT ANY TIME. YOU, AND NOT RBH, ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION IN THE EVENT OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THIS SITE OR ITS CONTENT. RBH MAKES NO WARRANTIES THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH YOUR USE OF THE SITE IS USED BY YOU AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEMS OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOADING OF SUCH MATERIAL. RBH DOES NOT WARRANT THAT THE CONTENT, THE SITE, ITS SERVERS OR EMAIL SENT FROM THE SITE ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
PRIVACY POLICY
RBH will treat any personal information that you submit through this Site in accordance with its Privacy Policy. RBH’s Privacy Policy is available on the Site and it describes RBH’s privacy policies and practices in detail. The Privacy Policy may be amended from time to time by RBH. RBH advises you to check the Privacy Policy on a frequent basis for changes. You hereby consent to the use of your personal information by RBH in accordance with the terms and for the limited purposes set forth in the Privacy Policy. By agreeing to these Terms and Conditions of Use, you acknowledge and agree that certain information about you is subject to RBH’s Privacy Policy.
PROMOTION OF VAPING PRODUCTS
You understand and acknowledge that pursuant to Canadian Law there are several restrictions on the promotion of vaping products and vaping product-related brand elements. You understand and acknowledge that in the event a legal age nicotine user inquires about VEEV and/or VEEV Pods, you will not promote either product and, direct the inquiry to a VEEV Expert.
CONSENT OF LEGAL AGE NICOTINE USER
You confirm that any inquiry you direct to a VEEV expert will be from an individual who is of legal age to use vaping products in his or her province of residence, who agrees and consents to receive commercial and electronic messaging and with whom you have a personal, family or commercial relationship. Individuals with whom you have a family relationship means individuals with whom you are related through a marriage, common-law partnership or any legal parent-child relationship and have had direct, voluntary, two-way communication. Individuals with whom you have a personal relationship means individuals with whom you have had direct, voluntary, two-way communications and with whom you have a personal relationship, taking into consideration relevant factors such as the sharing of interests, experiences, opinions and information, the frequency of communication, the length of time since you communicated or whether you have met in person. Individual with whom you have a commercial relationship means that is based on a previous commercial transaction between you and the individual.
ERRORS
RBH attempts to ensure that the information on the Site is accurate. However, no warranty of accuracy or completeness is expressed or implied. RBH expressly reserves the right to correct errors and to change or update information on the Site at any time without notice.
GOVERNING LAW
These Terms and Conditions of Use for the Site are governed by, and shall be construed in accordance with, the laws of the Province of Ontario and the laws of Canada applicable therein.
FORCE MAJEURE
RBH shall not be liable for any damages caused by any delay or failure to perform its obligations where such delay or failure is caused directly or indirectly by an event beyond its reasonable control including, without limitation, (i) acts of God, (ii) natural disasters, (iii) acts of war, insurrection and terrorism, (iv) strikes, lockouts and labour disputes, (v) government orders or regulations, (vi) epidemic, pandemic, and/or endemic, or (vii) shortages of goods, labour or transportation.
ENTIRE AGREEMENT
These Terms and Conditions of Use constitute the entire agreement between you and RBH relating to the subject matter hereof and supersede any prior understandings or agreements (whether oral or written), of the parties regarding such subject matter.
ASSIGNMENT
You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.
SEVERABILITY
If any provision of the Terms and Conditions of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms and Conditions of Use remain in full force and effect.
NO WAIVER
RBH will not be considered to have waived any of its rights or remedies described in these Terms and Conditions of Use unless the waiver is in writing and signed by RBH. No delay or omission by RBH in exercising its rights or remedies will impair or be construed as a waiver. Any single or partial exercise of a right or remedy will not preclude further exercise of any other right or remedy. RBH’s failure to enforce the strict performance of any provision of these Terms and Conditions of Use will not constitute a waiver of RBH’s right to subsequently enforce such provision or any other provisions of these Terms and Conditions of Use.
VEEV Social Media Accounts: Rules of Engagement
It is likely that you have been redirected here from one of our official VEEV social media sites, particularly from one of our VEEV Customer Care pages on Twitter or VEEV brand communication accounts on Instagram or Facebook, as applicable, jointly to be referred to hereinafter as “VEEV Pages”.
The VEEV Pages are intended for adult smokers who want to continue using nicotine products and adult VEEV users residing in Canada (excluding Quebec), and by engaging with our VEEV Pages, you confirm that you are fulfilling these criteria.
Who are we?
Rothmans, Benson & Hedges (“RBH”) is a member of the Philip Morris International (“PMI”) group of companies. We have identified ourselves to you and given our contact details, in the website where these rules of engagement (“Rules”) are published or on the respective VEEV Page accordingly.
How do you accept these rules of engagement?
By using any of our VEEV Pages, you agree to comply with these Rules. You also agree to comply with any other applicable platform’s specific terms of use (e.g. Facebook’s Statement of Rights and Responsibilities, Instagram’s Terms of Use, Twitter’s Terms of Use, etc.).
Good Conversion Practices and Our Duty to Inform
Before we tell you what you shouldn’t do on our page, here are some things you should know about VEEV:
RBH offers smoke-free products. Our vision is that smoke-free products – while not risk-free - can one day replace cigarettes.
- Cigarette smoking causes serious diseases and is addictive. Without question, the best decision any smoker can make is to quit tobacco and nicotine use altogether.
- RBH’s smoke-free products are for adults who would otherwise continue to smoke or use other nicotine products.
- We do not offer RBH’s smoke-free products to people who have never used tobacco or nicotine products or who have quit using tobacco and nicotine products. Our smoke-free products are not an alternative to quitting and are not designed as cessation aids.
- RBH’s smoke-free products are not risk-free and contain nicotine, which is addictive.
- We support our adult smoke-free product users in their journey to full conversion through education and guidance.
- For consumers to experience the benefits of a smoke-free product, they must switch completely and abandon smoking permanently.
- Minors should not use tobacco or nicotine in any form.
- Pregnant women, diabetics and people with heart problems should not use any tobacco or nicotine product.
Your Contribution
We’ll regularly monitor the VEEV Pages, responding to and passing on as many useful recommendations as we can. We are glad you are here and expect feedback and passionate conversations but let’s keep it clean and positive.
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You are responsible for the content you post on this page and we reserve the right to remove any postings that contain:
- Offensive or violent language
- Hateful or discriminatory comments regarding race, ethnicity, religion, gender, disability, sexual orientation or political beliefs
- Links or comments containing sexually explicit content material
- Violations of copyright or intellectual property rights
- Spam, link baiting or files containing viruses that could damage the operation of other people’s computers or mobile devices
- Attacks on specific groups or any comments meant to harass, threaten or abuse an individual
- Commercial solicitations or the promotion of a competitor
- Confidential information or trade secrets
- Impersonate any person or organization
- We reserve the right to ban or block a user posting content as described above, for a pattern of inappropriate postings or as otherwise deemed necessary by us, or remove any posts on our VEEV Pages, if we do not think that a post complies with these Rules or any other applicable platform-specific terms of use and we shall be under no obligation to notify you of any such decision. Remember, posts from you or other people do not necessarily represent the views of RBH. We do not have responsibility for any content or links shared by you or other people. If you want to share this page or its content with your own community, you agree to ensure that the people who you share content with are legal age users of nicotine products.
LIABILITY AND DISCLAIMERS
YOUR USE OF OUR VEEV PAGES IS AT YOUR SOLE RISK. OUR SOCIAL MEDIA SITES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WHERE POSSIBLE, WE MAY RESTRICT YOUR ACCESS TO OUR VEEV PAGES OR ANY FEATURE OR PART OF THEM AT ANY TIME. WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MATERIAL ON OUR SOCIAL MEDIA SITES IS NONINFRINGING; THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT OUR SOCIAL MEDIA SITES WILL BE SECURE; OR THAT INFORMATION ON OUR SOCIAL MEDIA SITES WILL BE COMPLETE, ACCURATE OR TIMELY.
IF ANYONE BRINGS A CLAIM AGAINST US RELATED TO YOUR ACTIONS OR CONTRIBUTIONS, YOU WILL INDEMNIFY AND HOLD US HARMLESS FROM AND AGAINST ALL DAMAGES, LOSSES, AND EXPENSES OF ANY KIND (INCLUDING REASONABLE LEGAL FEES AND COSTS) RELATED TO SUCH CLAIM.
TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, YOU UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR ANY OTHER DAMAGES RELATING TO OR RESULTING FROM YOUR USE OF OR INABILITY TO USE OUR SOCIAL MEDIA SITES. THESE INCLUDE DAMAGES FOR ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAYS, COMPUTER VIRUSES, YOUR LOSS OF PROFITS, LOSS OF DATA, UNAUTHORIZED ACCESS TO AND ALTERATION OF YOUR TRANSMISSIONS AND DATA, AND OTHER TANGIBLE AND INTANGIBLE LOSSES. THIS LIMITATION APPLIES REGARDLESS OF WHETHER THE DAMAGES ARE CLAIMED UNDER THE TERMS OF A CONTRACT, AS THE RESULT OF NEGLIGENCE, OR OTHERWISE, AND EVEN IF WE OR OUR REPRESENTATIVES HAVE BEEN NEGLIGENT OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Data Privacy
If you do provide us with any personal data on VEEV Pages, we will process it in accordance with the privacy notice which is available here.
Changes to these Rules
We may amend these Rules from time to time without any notice. We encourage you to check these Rules each time you access and use our VEEV Pages in order to stay up-to-date. If you then continue to use the VEEV Pages, your use will mean you accept the updated Rules. The date at the bottom of this page shows when these Rules were last updated.
Jurisdiction
The laws of Canada govern this Rules and your use of our VEEV Pages, and you irrevocably consent to the exclusive jurisdiction of the competent courts located in Canada.
Right to Assign, No Waivers, Severability
RBH may assign its rights and duties under these Rules to any party at any time without notice to you, unless notice to you is required by applicable law, but this will not affect Your rights or our obligations under these Rules.
Our failure to insist upon or enforce strict performance of these Rules is not a waiver of any of these Rules or RBH’s rights. Users should always assume these Rules apply.
If any provision in these Rules is held invalid or unenforceable, the remainder of these Rules shall continue to be enforceable.
Thanks for reading. Please enjoy our community!
Notes on revision:
Last modified on September 01, 2021.