English
Find answers in our FAQ

Check out our top frequently asked questions and learn more about VEEV, services and support.

Something we haven’t covered?

There are several ways you can reach us. Our customer care service is available for you:
Monday to Friday, 8 a.m. to 8 p.m.
Saturday 9 a.m. to 6 p.m.
(Public holidays excluded)

mail icon
Send us an email
Write to us (contact.ch@veev-vape.com).
Our inbox is never
too full.
Send us an email
Phone Icon
Give us a ring
Would you prefer to talk over the phone with us?
Call our phone support line
(0800 050 000*) .
Get in touch

*Some fees may apply, please speak to your network operator.

This product can harm your health and is highly addictive. Only for use by adults. The sale of nicotine products to persons under the age of 18 is prohibited. The distribution of nicotine products to persons under the age of 18 is prohibited. Offenders are subject to criminal prosecution.​