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First steps with VEEV NOW ULTRA

Learn everything about your start with VEEV NOW:
How to use your device properly, as well as tips and
tricks for the best possible experience.

How to use your VEEV NOW ULTRA
  1. Prepare:
    Unbox your new VEEV NOW ULTRA device, remove the top silicone cap and ensure that the air flow channels at each side are free from any blockage. 
     
  2. Vape:
    Start puffing: the device will automatically activate without any buttons thanks to puff-activated technology. The LED lights will fade in and out during usage: to indicate your VEEV NOW ULTRA device is nearly empty, the light will become less bright when puffing. 
     
  3. Dispose:
    Once you’re done, simply stop puffing and the device will turn OFF automatically. When it's completely used, LED light will blink red and then white 3 to 5 times. You can returne your used device and we'll recycle recyclable parrts. Learn how to responsibly dispose of your used VEEV NOW ULTRA through our Circular Programme.
TIPS AND HINTS
How to clean your VEEV NOW ULTRA

VEEV NOW ULTRA is designed for simplicity and convenience of use. Therefore, there is no maintenance needed, no cleaning, no charging, no refilling: however, when needed, you can use a dry cloth to clean the mouthpiece. In case of contact with leaking e-liquid from VEEV NOW ULTRA, wash the affected area immediately with soap and water.

How to best use your VEEV NOW ULTRA

The best way to vape with VEEV NOW ULTRA is to take smooth puffs with normal drawing pressure. Intense vaping can draw e-liquid out from the reservoir, which may result in the e-liquid leakage. 
Additional information: 
VEEV NOW ULTRA is simple and convenient to use. Each device is ready to go with no buttons and puff-activated technology. Thanks to its translucent mouthpiece you can easily check your liquid levels. Finally, the new low liquid detection system is designed to prevent burnt taste.

VEEV NOW ULTRA best storage conditions

To best maintain your device, do not expose this product to excessive temperatures or moisture. The operating temperature of VEEV NOW ULTRA falls within the range of 0°C - 40°C. 
If the device temperature is outside this range, all LEDs of the device will blink white twice and then switch OFF. Replacement of the device is not necessary. Just bring the device back to the operational temperature range.

Still have questions about VEEV?

There are several ways you can reach us.

VEEV Email icon for getting in touch
E-mail

Write to us and we'll get back to you as soon as possible.

 

Monday - Friday: 8:00 - 20:00

Saturday - Sunday: 10:00 - 18:00

 

Email us

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Phone

Give us a call on 0800 9153.

 

Monday - Friday: 8:00 - 20:00
Saturday - Sunday: 10:00 - 18:00

 

Call customer support