for the first time
1. Unbox
Get ready for using VEEV ONE and make sure you have everything you need before starting: the device, a manufacturer-approved Charging Cable with a certified AC Power Adaptor and your favourite flavour of VEEV ONE pod.
2. Prepare
Insert the VEEV ONE pod into your device. Aromatic, with cooling, and tobacco: choose among available flavours and get ready to use.
3. Switch ON
Make sure your VEEV ONE is charged enough to start the experience. Before first use, turn on your device by pressing and holding the ON/OFF button for three seconds, then release. Four white lights will turn on slowly to indicate that the device is ready for next uses.
4. Vape
It’s simple: just start puffing. Take smooth puffs with normal drawing pressure to ensure the optimal vaping experience with VEEV ONE.
You can always change the VEEV ONE pod while your device is turned on.
5. Turn OFF
If VEEV ONE is unused for three seconds, it will automatically go in sleep mode to save battery.
You can manually turn off the device by pressing the ON/OFF button for three seconds until all the status lights fade out.

With VEEV ONE, you always know when it is time to charge.
You can easily check the charge level of the device by briefly
pressing the ON/OFF button: four white lights will turn on
to indicate the status of the battery.
1. one white LED on = 25% - 1% charged
2. two white LEDs on = 25% - 50% charged
3. three white LEDs on = 50% - 75% charged
4. four white LEDs on = >75% charged


To ensure a proper aerosol delivery, air needs to be always able to flow through your device: when puffing, make sure that the two airflow holes, placed on the side of your device, are not occluded by your fingers or any other blockage.


You can easily change the VEEV ONE pod while your VEEV ONE device is turned on, at any time and on the go. When a new VEEV ONE pod is inserted, status lights will turn on slowly to indicate that the device is ready for use. What’s more, there is no flavor aftertaste from one pod to another.

There are several ways you can reach us.
Write to us and we'll get back to you as soon as possible.
Monday - Friday: 8:00 - 20:00
Saturday - Sunday: 10:00 - 18:00
Give us a call on 0800 9153.
Monday - Friday: 8:00 - 20:00
Saturday - Sunday: 10:00 - 18:00