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myIQOS

VEEV SUPPORT - FAQs

If you have further questions, visit our IQOS stores (IQOS Boutique, IQOS Lounge, IQOS Embassy) or authorized tobacconists (Premium Partner and Partner).
Alternatively:
  • Contact our Customer Service Department at 800 22 60 42 - daily from 7 am to 10 pm;
  • Write to servizioclienti@veev-vape.com - daily from 10 am to 7 pm;
  • Live chat at veev-vape.com - daily from 9 am to 8 pm;
  • VEEV Italy on Facebook - daily from 9 am to 8 pm.
This product is not risk free and provides nicotine, which is addictive. Only for use by adults who would otherwise continue to smoke or use other nicotine products.